BriefsChordiant and Verbind Join to Prevent Customer AttritionCUPERTINO, March 14, 2001. CA--Chordiant Software is teaming up with Verbind, Inc. to co-market LifeTime. -- Verbinds real-time behavioral targeting system. Chordiant, a provider of customer relationship management (CRM) solutions for companies with extreme consumer demands, plans to integrate LifeTime into it's Unified CRM Solution. Verbind's patented technology for LifeTime enables companies to examine sequential customer behavior in an effort to detect attrition and improve cross-selling and up-selling. The product allows companies to quickly identify customer defection so they can implement changes to inspire retention. See www.chordiant.com |
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