Email Analysis and Response Solutions

• A-Life Messenger, an intelligent, natural language based automated e-mail customer service and support bot.
• Affinium Campaign, tools to design and implement large-scale, personalized, multi-channel campaigns
• DoubleClick eMail, a suite of email marketing products that combines the power of email and permission-based marketing
• e-dialog, precision e-mail marketing
• eGain Mail, a comprehensive eMail solution that lets customer service departments route, track and provide personalized responses to high volumes of customer email.
• Email Miner, rule-based email categorizer and knowledge extraction tool.
• Email Marketing Software Resource Center, articles on email marketing, reviews of popular email marketing software programs, and tips for building effective email marketing strategies.
• eMill, handles the entire email marketing chain, from content management to delivery.
• Kana Communications, develops customer service software that allows companies or their call centers to organize, analyze, and respond to high volumes of incoming email.
• machResponse, a cost-effective web-based e-mail response management system that simplifies, streamlines and speeds up communication with your clients.
• MailManager, the leading open source email response management solution from Logicalware.
• Siebel Brigtware eService, includes best-in-class capabilities for e-Mail Response Management, Knowledge Management and Chat Management.
• Talavara Talas system automatically clusters and classifies e-mail documents, provides a real-time measure of their emotive content, and develops FAQs.
• Talisma, full-service provider of enterprise-class electronic CRM solutions; multi-channel including phone, e-mail, web, wireless. Extensive training and integration.
• Topica Email Publisher, an integrated suite of services for high-volume mailers, includes creation, delivery, and ad management
• VisNetic MailFlow, an email management software with flexible message routing, a standard response library and email message archiving with extensive search capabilities.
• Yesmail, premier outsourcer of permission email marketing technologies and services.

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