Jobs

The John Deere Commercial & Consumer Equipment Division has an opening for a Customer Data Analyst.

Resumes will be accepted by applying on-line at www.johndeerecareers.com.
When applying for this position please refer to job code 05MKT-0360K03.

JOB RESPONSIBILITIES:

• Interact with marketing personnel to understand business objectives, perform statistical and other data analysis, interpret analysis results, and present actionable marketing recommendations verbally and through notes, reports, and documents, to help direct consumer marketing strategies & campaigns
• Project management of engagements with marketing clients
• Intake, and interactive refinement of scope and impact, of requests for information & knowledge
• Query, manipulate, and examine customer and related data, and help others to do the same, using Business Objects, Access, & Excel
• Explore and analyze customer & related data using SAS Enterprise Miner
• Create processes for software tool utilization
• Explore, expand and improve the capabilities of tools & processes
• Resident expert for SAS Enterprise Miner - train, support, & enable selected marketing personnel in tool use
• Help manage data, hardware, and software support issues & problems

• M.S. or Ph.D. in Statistics, Mathematics, Quantitative Analysis, Decision Sciences, or related field
• Business experience and proficiency in exploring and analyzing customer and related data for consumer marketing purposes, interpreting results, & articulating marketing recommendations based on analysis results
• Business experience and proficiency in using statistical and other analysis methods such as lifetime value, profiling, sampling, regression, decision trees, neural networks, predictive modeling, segmentation, & clustering
• Business experience and proficiency with SAS statistical procedures
• Business experience and proficiency with SAS Enterprise Miner
• Experience and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, & Internet Explorer
• Approximately 10% travel

• Strong communication (oral & written), interpersonal, and organizational skills & experience
• Strong analytical thinking skills
• Intellectual curiosity
• Ability to discover, understand, & integrate multiple data sources
• Ability to transform data into useful information, knowledge, & insight
• Ability to work effectively within a team structure, including sharing of knowledge & communication of ideas
• Ability to act independently & self-direct projects
• Attention to detail and accuracy, as well as big picture thinking
• Ability to organize, translate, and present complex information in an understandable manner
• Functional knowledge of Customer Acquisition, Loyalty, & Retention processes
• Documentation skills & experience
• Business experience and proficiency using SAS Warehouse Administrator
• Business experience and proficiency with Business Objects
• Experience and proficiency manipulating data with Microsoft Access
• Experience and proficiency manipulating data with Microsoft Excel