BriefsUnica and PeopleSoftLINCOLN, Mass.--(BUSINESS WIRE)--Sept. 24, 2001 Unica Corporation today announced its support for PeopleSoft Inc. (Nasdaq: PSFT) Enterprise Performance Management (EPM) 8.3 release. Leveraging PeopleSoft 8 CRM applications and Affinium(TM) Suite's open architectures, enterprises will benefit from a complete CRM platform in which Unica's unique, predictive customer analytics are integrated with PeopleSoft's recently announced Customer Behavior Modeling (CBM) analytical application. The combination of products will enable enterprises to take their marketing and CRM initiatives to the next level by developing more targeted campaigns while lowering costs, increasing productivity and realizing rapid return on investment (ROI). "Unica provides leading-edge data mining technology that complements our Customer Behavior Modeling (CBM) application," said Chuck Teller, vice president and general manager of PeopleSoft EPM. "In conjunction with products from partners like Unica Corporation, CBM will enable our clients to develop a clear understanding of customers' behavior and preferences. That knowledge, in turn, will drive more effective sales and marketing strategies." Currently planned for availability in Q4 2001 as part of PeopleSoft EPM 8.3, PeopleSoft CBM uses enterprise-wide customer data combined with behavioral metrics and demographic information from third-party providers to provide a true "360-degree" profile of customers. Users will be able to define and select populations of customers, build predictive models and "score" customers based on relevant criteria. Integrated with Customer Behavior Modeling, Unica's Affinium will deliver deep functionality for data mining used to develop the predictive customer models. With the integrated solution, businesses can conduct more effective customer interactions within their marketing, sales and support organizations. "Companies now recognize the value of analytical applications," said Robert Blumstein, analyst, CRM analytics at IDC. "As a result, this market is expected to reach $6 billion by 2005. Lowering the data barriers to analytics in general and modeling in particular, as the Unica/PeopleSoft integration does, offers a strong advantage in optimizing marketing strategy and tactics." PeopleSoft will support real-time scoring at all customer touchpoints with a dynamic link to Unica's model scoring engine. PeopleSoft's customers will be able to re-score models on demand using the most up-to-date information available on the PeopleSoft platform. This will provide an enhanced integration option to joint customers of PeopleSoft and Unica that will help them increase use of their predictive models in production. "Businesses striving to enhance profitability require a complete analytical solution, including reporting, customer profitability analysis and predictive modeling," said Yuchun Lee, CEO and co-founder of Unica. "PeopleSoft EPM provides a comprehensive platform for the entire enterprise that is ideally suited to support predictive modeling for understanding and predicting customer behaviors and preferences. With these valuable insights, organizations can ensure that they continue to service customers appropriately throughout the complete customer life cycle." About Unica Unica, a provider of award-winning analytical CRM and marketing automation solutions, helps leading businesses implement one-to-one customer interaction strategies that communicate the right message to the right person at the right time - whatever the channel. Affinium, Unica's modular, cross-channel marketing suite, delivers deep functionality for data mining and predictive modeling, customer interaction and campaign management, reporting, and real-time personalization. Hundreds of businesses worldwide rely on Unica's software, services, and expertise to build profitable customer relationships and achieve marketing success. Headquartered in Lincoln, Mass., Unica is privately held with offices throughout the U.S. and a network of distribution partners in Europe, South Africa, and South America. Its customers include Lands' End, Merck-Medco, Bank of Montreal, Fingerhut, ABN AMRO, United Parcel Service, Marriott, Scotiabank, and AOL-AAdvantage. For more information, call 781-259-5900 or visit www.unicacorp.com. Unica, Unica Affinium, Affinium, Affinium Campaign, Affinium Model, Affinium eMessage, Affinium Interact, Affinium Report, Universal Dynamic Interconnect, Keep Each Customer in Focus, Customer Value Maximization, MAP, and One-to-One Optimization are trademarks of Unica. All other trademarks are the property of their respective owners. CONTACT: Unica Corporation | Beth Sulak, 781-259-5900 | bsulak@unicacorp.com | or | Lois Paul & Partners | Carrie Marino, 781-782-5734 | carrie_marino@lpp.com |
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