BriefsAthene Software Joins Siebel AllianceSiebel Systems, Inc. (Nasdaq:SEBL) is the world's leading supplier of eBusiness applications software. The software alliance will cover marketing, sales, product integration, and validation between Athene's flagship product, APT Churn, and Siebel eCommunications 2000.3. APT Churn utilizes proprietary predictive technology to identify churn-vulnerable subscribers, pinpoint the reasons for the vulnerability, and recommend remedial actions on a one-on-one basis, resulting in churn-rate reductions of as much as 40 percent. APT Profitability, a companion product, adds the ability to predict how much an individual customer will be worth in the future, with and without incentive offers, and then lists cross-sell/upsell offers in the order of their likely acceptance and profitability potential. In both cases, closed-loop feedback systems allow a company's knowledge of an individual customer to grow with every conversation or interaction, boosting prediction levels over time. See Phoenix edition of Internet.com |
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