KDnuggets : News : 2001 : n05 : item23    (previous | next)

Briefs

Athene Software Joins Siebel Alliance
Siebel Systems, Inc. (Nasdaq:SEBL) is the world's leading supplier of
eBusiness applications software. The software alliance will cover
marketing, sales, product integration, and validation between Athene's
flagship product, APT Churn, and Siebel eCommunications 2000.3.

APT Churn utilizes proprietary predictive technology to identify
churn-vulnerable subscribers, pinpoint the reasons for the
vulnerability, and recommend remedial actions on a one-on-one basis,
resulting in churn-rate reductions of as much as 40 percent. APT
Profitability, a companion product, adds the ability to predict how
much an individual customer will be worth in the future, with and
without incentive offers, and then lists cross-sell/upsell offers in
the order of their likely acceptance and profitability potential. In
both cases, closed-loop feedback systems allow a company's knowledge
of an individual customer to grow with every conversation or
interaction, boosting prediction levels over time.

See Phoenix edition of Internet.com

KDnuggets : News : 2001 : n05 : item23    (previous | next)

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